Black sludge in my SB-3 water bottle

[supportQuestions]

I recd my water bottle today and used it...the water came out black w/ a gross taste....

[waterfilters]

Thank you for your inquiry at Water Filters Direct LLC online at www.WaterFilters.net .


Below are some instructions for yur SB-3 http://www.waterfilters.net/culligan/waterbottles/SB-3.htm water bottle.

• Culligan SB-3 Water Bottle Instructions:
• Remove the water bottle filter from the sealed plastic bag
• Attach the water bottle filter to the water bottle cap
• Run two water bottles full of water through the water bottle filter before use

I think if you flush the bottle you will have much better results


I'd also like to inform you of our unique Express Reorder feature which allows you to easily reorder previous orders in our system. You do not need to search to find the correct filters every time you would like to place your order. All you need to do is click on "Express Reorder" in the upper right hand corner of www.WaterFilters.net to reorder previous orders.

Shipping costs are based on weight and destination and is calculated during checkout. On the shopping cart page, there is a Shipping Estimator to estimate shipping costs before starting the checkout process.

Please let me know if you have any further questions.